I called Comcast to cancel our HBO since we don't really watch it too often.
The call went smoothly until the Customer Care Rep said, "Ok, your new monthly service bill will be $130 and you'll just see a cancellation charge for $1.99 on your next statement."
"You charge $1.99 to cancel a service?"
She told me it was a standard fee and I wasn't going to argue over two bucks; however, from working in a call center I know that people are willing to argue over the smallest points and I'm sure others have given her a much harder time than I have. Comcast's cancellation fee reminds me of the airline (I forget which one) commercial where there's a fee to lean a seat back and open the overhead luggage compartment.
I fear that complaining about fees puts me in the same category as the scary old man who yells at kids for walking across his lawn...