Thursday, July 31, 2008
Time to Recycle Another T Shirt...
Smoke If You Got 'Em
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Wednesday, July 30, 2008
Tuesday, July 29, 2008
Mythbusters: Do cats go crazy for catnip?
I never really believed that catnip made cats act all that crazy. This afternoon, I picked up a little baggie and put some in a sock for Dwayne to play with. Here's his first experience with catnip- I think he liked the flavor better than anything else considering he licked the sock nonstop. Myth: BUSTED.
Free Panty Day at the Office
Victoria is keen to share her secret with me
I've never taken advantage of the "Plus $10 off any bra" offer that comes with each coupon, so it's not like I'm giving them any additional business. Maybe Victoria's Secret is just trying to improve librarian images one bottom at a time?
Monday, July 28, 2008
Orange You Glad I Checked the Box?
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Monday, July 21, 2008
Comcastic Fees- Part II, The Resolution
Comcastic Fees
The call went smoothly until the Customer Care Rep said, "Ok, your new monthly service bill will be $130 and you'll just see a cancellation charge for $1.99 on your next statement."
"You charge $1.99 to cancel a service?"
She told me it was a standard fee and I wasn't going to argue over two bucks; however, from working in a call center I know that people are willing to argue over the smallest points and I'm sure others have given her a much harder time than I have. Comcast's cancellation fee reminds me of the airline (I forget which one) commercial where there's a fee to lean a seat back and open the overhead luggage compartment.
I fear that complaining about fees puts me in the same category as the scary old man who yells at kids for walking across his lawn...
Sunday, July 20, 2008
My $230 Mistake
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Saturday, July 19, 2008
Best Rest Stop of 2002
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Friday, July 18, 2008
Jim Kane Sugar Bowl 5 Miler
I hope this Somerville Road Runner in the foreground finds her photo- she looks great!
Keeping my eyes on prize- the finish line
Wednesday, July 16, 2008
Peeing Tom
Saturday, July 12, 2008
Canadians on the Run
Looks like a lot of fun!
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Don't Bug Me!
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Thursday, July 10, 2008
Le Monde de Victor
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Wednesday, July 9, 2008
Montreal or Bust!
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Monday, July 7, 2008
Tales from the Bookstore
After a quick scan, I saw a man standing by himself behind the information desk. His head was buried in a thick 3 ring binder and when I first said, "Excuse me..." to get his attention, he didn't flinch. I get lost in my own thoughts a lot and just figured that this man was as well. It didn't occur to me that he was purposely not responding. So I spoke up, but didn't want to startle him, "Oh, hello. Excuse me..." After a pause, he looked up, met my gaze and coolly stated: "I know it doesn't look like I'm busy, but I am."
I'm often surprised by how people in customer service roles aren't especially skilled at working with the public. Here was a man standing behind a brightly lit and cheerfully labeled information desk, yet completely unwilling to indulge my request for information. He reminded me of a librarian from my town that used to run the youth summer reading programs, and as far as us kids could tell, hated children.
When met with unnecessary rudeness, my reaction is usually to become overwhelmingly polite. I smiled and said, "I'm sorry, but I just wanted to know where the audio books are?" He begrudgingly told me that they were upstairs near the DVDs, and I became lost in thought replaying the conversation in my head while I rode the escalator to the 2nd floor. I realized too late that I was actually mouthing the words "Go f- yourself" and smiling all the while imagining the associate's reaction, when I caught 2 teenage boys laughing and pointing at me. Taking a cue from the Borders associate, I choose not to respond.
Friday, July 4, 2008
Thursday, July 3, 2008
Wednesday, July 2, 2008
Hot in Herre
5 Cheapskates Beating the Heat in Fort Lauderdale